Refund & Returns Policy

At ZALURE™, we take pride in delivering skincare backed by science and proven results. If you are not completely satisfied with your purchase, we’re here to help make it right.

Returns

We accept returns within 30 days of delivery, even if the product has been gently used.

If you are not satisfied with your experience, please contact us at hello@zalureskin.com with your order number and a brief description of your concern.

Our team will work with you to ensure a satisfactory resolution, which may include a replacement, store credit, or refund.

Eligibility

To ensure fair use of this policy, excessive or nearly empty product returns may not be eligible for a refund.

Returned items should include all original packaging where possible.

Refunds

Once your return or claim is reviewed and approved, we will issue a refund or store credit within 5–10 business days to your original payment method.

Exchanges

If your product arrives damaged or defective, please contact us immediately for a replacement.

Contact

For any questions, please reach us at hello@zalureskin.com.